This rotisserie worked very well for the first 2 months. My husband bought it for me(for Valentine's Day) because I love rotisserie chicken. After about 2 months, the mechanism(on the right side) that holds the rotisserie skewer just fell out. We weren't even using it at the time. Since we only had it for about 2 months, we assumed that it could be replaced. To our surprise, the company would not replace it automatically. We first had to send it to them(at our expense) and they would fix it if possible or replace it. After investigating the shipping cost, my husband thinks that we should just buy another one(thru a different company, of course). It will cost about half the price of the rotisserie to ship it and the company does not cover the shipping cost. I did find out later(after further inquiry), that we could purchase a shipping label from the company for $25 which would make it about 1/3 the cost of the rotisserie.
This product does work very well as a toaster oven and we use it frequently for other things but I wouldn't recommend it as a rotisserie. We plan to buy a straight rotisserie next time. (Posted on 6/27/2015)